Discover the Power of Our IT Solutions
RTA Services provide end-to-end IT services for enterprise systems, including installation, upgrades, and OS deployment for servers, storage, and networking equipment, backed by L1 to L3 support for seamless operations. Our asset management services for ISPs and data centers cover warehousing, logistics, and hardware sparing. We also extend warranties for EOL/EOSL hardware, ensuring continued reliability beyond manufacturer guarantees.
Significant
Cost Saving
Multi Vendor
Support
Guaranteed Uptime
Collaboration with ACA Pacific provides a solid foundation for RTA Services, empowering it to deliver reliable, specialized IT solutions.
RTA Services is the preferred services partner for ACA Pacific, an established regional value-added distribution company that has served the Asia-Pacific region for over 30 years. ACA Pacific Technology’s forte is selecting and integrating the “Best-of-Breed” software and hardware to meet changing business dynamics.
What We Offer
With expert asset management, extended support, and L1-L3 engineering expertise, RTA Services help businesses optimize performance, reduce downtime, and maintain seamless operations.
IT Maintenance Services (TPM)
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Extended warranties for EOL and EOSL enterprise hardware.
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24/7 helpdesk support.
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Replacement of faulty hardware parts.
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L1 to L3 remote/ onsite engineering support.
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Customizable Service Level Agreement (SLA).
IT Assets Management Services
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Regional warehousing.
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Logistics support.
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Hardware sparing and management.
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Hardware Disposal & Degaussing.
IT Professional Services
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Engineering expertise from L1 to L3 support
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Project management services for enterprise computing systems.
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IMAC (Install, Move, Add & Change) servers, storage, and networking equipment.
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Operating system installation and upgrades.
Why Choose RTA Services?
Significant
Cost Saving
Our attractive pricing is designed to undercut traditional OEM maintenance contracts, offering significant cost benefits with uncompromised quality.
Multi Vendor
Support
With our broad coverage across major OEM brands, you can access the support you need through a single vendor.
Guaranteed Uptime
Our 24x7 Global Helpdesk ensures timely escalation and resolution of incidents, complemented by efficient spare parts management, logistics for rapid break-fix processes, and swift on-site support from our qualified engineers.
Product Range
RTA Services supports all major brands in the IT space, offering comprehensive solutions for a wide range of enterprise hardware, including servers, storage systems, and networking equipment.
