Enterprise SLA Grade Maintenance Services & Support Partner

We empower organizations to maintain, migrate and scale, cost effectively.

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Certified IT engineer performing enterprise hardware maintenance in data center - RTA Services

Cost Saving

Up to 40%

Multi-Vendor

20+ brands

Guaranteed Uptime

99.9% SLA

Enterprise SLA Grade Maintenance Services & Support Partner

We empower organizations to maintain, migrate and scale, cost effectively.

Enterprise data center and server infrastructure - third-party hardware maintenance and support - RTA Services

RTA TPM

Extend Hardware Lifespan

Cost-effective alternative to OEM maintenance. Master service levels without premium renewals cost.

24/7 Global helpdesk
Response time under Enterprise SLA
Multi-vendor expertise
Extended warranty support
Hardware sparing

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Open-source software development and enterprise OSS support - RTA Services

RTA OSS

Open-Source Software under SLA

Enterprise-grade reliability with guaranteed SLAs, ensuring your critical OSS stacks never sleep.

24/7/365 Global Technical Support
Guaranteed SLAs – Tiering model
Access to Senior Enterprise Architects
End-to-End Stack Coverage
Extended Long-Term Support (LTS)

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IT professional services and strategic consulting - enterprise infrastructure - RTA Services

RTA PS

Strategic Consulting & Make IT Happen

Dedicated to maintaining, upgrading, and migrating your Hardware stack and your open-source infrastructure with expert support.

Architecture Auditing & consulting
IMAC services
L1 to L3 engineering expertise
IT asset reselling / disposition
Global logistics & Warehousing capabilities

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Key Value Propositions

Multivendor Support

Broad coverage across major OEM brands, providing streamlined support through a single vendor.

Cost Savings

Attractive pricing designed to undercut traditional OEM maintenance contracts without compromising quality.

Guaranteed Uptime

24x7 Global Helpdesk, efficient spare parts management, and swift on-site support from qualified engineers.

Regional Heritage

Leveraging ACA Pacific's established presence in Asia to provide service built on reliability and trust.

Regional Presence

IndonesiaMalaysiaSingaporeThailand

Enterprise IT infrastructure supported by RTA Services - multi-vendor hardware maintenance and asset management

30+ Years Experience

Trusted Partnership with ACA Pacific

RTA Services is the preferred services partner for ACA Pacific, an established regional value-added distribution company that has served the Asia-Pacific region for over 30 years. ACA Pacific Technology's forte is selecting and integrating the "Best-of-Breed" software and hardware to meet changing business dynamics.

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RTA TPM Product Range

Server, Storage & Network

RTA Services supports all major brands in the IT space, offering comprehensive solutions for a wide range of enterprise hardware, including servers, storage systems, and networking equipment.